Click each question below to reveal the answer.
Exchange is the BDO method for collecting files from you. In Global Portal click on the Exchange link on the top menu bar. Files can be drag and dropped into each Request. Once all the files have been attached, click the Deliver button in the top right hand corner.
You can control the Notifications you receive in your Profile page. Click on the icon in the top right hand corner, My Profile.
BDO recommends Googles Chrome browser, however other browsers are supported.
Exchange supports files up to 2 GB. Large files could experience some latency. BDO recommends using a fixed internet connect when transferring large files.
A BDO professional may Accept or Return a Request in Exchange. If it is returned it means the files attached did not satisfy the request. Ask for additional information from your BDO contact.
The BDO Global Portal is specific to each client. The Projects within the Portal represent each engagement.
The BDO Global Portal runs on Microsoft Sharepoint to enable a modern user experience; some features are supported by Microsoft.
Please submit a support request under the Other category and the Service Now team will ensure the suggestion makes it to our development team for consideration.